Transatlantic Hospitality Communication

Your hotel, one call away for every American guest.

European boutique hotels lose bookings every day because US guests won't dial international numbers. Give them a toll-free US line with AI reception — and turn missed calls into direct reservations.

24/7 AI Reception
Direct booking confirmed
James W. — New York, NY
+1 (800) 555-0142 · Toll Free
Live
Hotel Catalonia — Barcelona
AI
Good afternoon, thank you for calling Hotel Catalonia. I'm the digital concierge — how can I help?
JW
I'd like to book a room for two nights in September…
AI
Wonderful! I have September 12–14 available. Let me connect you with reservations now.
72%
of US travellers won't dial international numbers
48h
from sign-up to live US phone number
$99
per month to start — first month free
24/7
AI reception across all US time zones
The Problem

American guests want to call. But won't dial internationally.

Every day, US travellers hit a wall — a foreign dialling code, an uncertain cost, and the friction of +44 or +34. Most simply move on and book a competitor.

No Toll-Free US Number

American guests face unfamiliar codes, carrier charges, and uncertainty. Faced with +44 or +34, many never pick up the phone — and book a competitor with a local number instead.

The Time Zone Gap

When US guests research in the evening, your team is asleep. Calls hit voicemail, enquiries go cold, and bookings evaporate. Every missed after-hours call is a lost reservation.

Lost Direct Revenue

OTA commissions run 15–25%. Every booking lost to Booking.com because a guest couldn't reach you directly costs you hundreds in commission. A US number pays for itself in a single booking.

72%
of US & Canadian travellers say they won't dial international numbers when researching hotels abroad
+44 ✗
International prefixes signal unfamiliar costs and complexity — North Americans hang up before dialling
1-800
US toll-free numbers are free to call, instantly familiar, and convert at dramatically higher rates
Get Started

Live in under 48 hours.

We handle the technical setup. You focus on welcoming guests.

1

US Number Provisioned

We assign a US toll-free or local number branded to your property. American guests dial for free from any US phone.

2

AI Greets Every Call

Your custom AI receptionist answers with your hotel's name, handles enquiries, and qualifies callers around the clock.

3

Staff Receives Transfer

Warm calls transferred to your team via the Dial Atlantic app — desktop, mobile, iPad, or browser. No hardware needed.

4

More Direct Bookings

US guests reach you easily. Your team closes bookings directly. Less OTA commission. More revenue per room.

Features

Everything your property needs to capture US guests.

AI Receptionist — Custom to Your Property

The AI answers with your hotel's name, handles your most common questions — availability, check-in, location, parking, dining — and transfers warm calls to your team. You control the script. It never sleeps.

  • Custom hotel greeting and voice persona
  • Answers availability, hours, directions, amenities
  • Transfers high-intent callers to your team
  • Records all calls with full transcripts
  • Works 24/7 across all US time zones

Works on Any Device

Your staff answer and manage calls from the Dial Atlantic desktop app, mobile app (iOS & Android), or any web browser. No desk phones, no PBX hardware, no IT installation required.

Hotel Management Suite

Included on Silver and above: wake-up calls, housekeeping status, call accounting, guest billing, and full stay history — all within the same platform as your US line.

PMS Integration

Gold plan connects seamlessly to over 100 PMS systems via FIAS — including Oracle Opera, Micros Fidelio, Protel, TigerTMS and more. Your existing system, amplified.

Pricing

Simple, transparent plans.

No contracts. No setup fees. First month free. One direct booking typically covers months of subscription.

Bronze
$99/mo

Your US presence — one staff member, minimal investment.

  • 1 user (desktop, mobile & web app)
  • US toll-free number included
  • AI receptionist (custom greeting)
  • Pay-as-you-go minutes
  • Call recording & transcripts
Get Started
Gold
$399/mo

Full integration suite for properties with existing PMS systems.

  • 15 users (desktop, mobile & web)
  • 1,500 pooled minutes/month
  • PMS integration (100+ systems)
  • Oracle Opera, Protel, TigerTMS
  • Full FIAS integration
  • Priority onboarding support
Get Started

Premium add-on: PSTN bridge to your existing phone system · Professional room phone deployment — contact us for a custom quote.

Book a Demo

Experience it yourself — call us first.

The best way to understand Dial Atlantic is to call our demo line and hear the AI reception. Then book a 20-minute call and we'll walk you through setup for your property.

Your American guests are searching right now.

Give them a number they'll actually call. Set up takes 48 hours. Your first month is free.

🇺🇸 US Toll-Free: 1-844-841-DIAL  (844-841-3425)
·
🌍 Outside the US: +1 (484) 2HOTELS (246-8357)

Or email us: hello@dialatlantic.com

FAQ

Common questions.

No hardware is required. Your staff answer and make calls via the Dial Atlantic mobile app, desktop client, or any web browser. All that's needed is a reliable internet connection.

The AI greets callers with your hotel's name and handles common questions — room availability, check-in times, location, parking, restaurants. When needed, it transfers the caller to your team. You control the script.

Nothing. US toll-free numbers are free to call from any US phone. That's the entire point — removing the barrier for American guests to pick up the phone and reach you.

No. Dial Atlantic works independently of your current system. On our Gold plan, we can bridge into your existing PSTN lines so calls ring your traditional desk phones too — but it's optional.

Yes, on our Gold plan. We support over 100 PMS systems via FIAS, including Oracle Opera, Micros Fidelio, Protel, TigerTMS, and many others. Contact us to verify your system.

Typically 24–48 hours from sign-up to live. We provision your US number, configure the AI greeting with your hotel's details, and onboard your staff to the Dial Atlantic app. Most hotels are live the next business day.